Support Support Downloads Knowledge Base Case Manager My Juniper Community

Knowledge Base

Search our Knowledge Base sites to find answers to your questions.

Ask All Knowledge Base Sites All Knowledge Base Sites JunosE Defect (KA)Knowledge BaseSecurity AdvisoriesTechnical BulletinsTechnotes Sign in to display secure content and recently viewed articles

[Sky Enterprise] What Platform and Junos versions are supported with Zero Touch Provisioning (ZTP)?



Article ID: KB36225 KB Last Updated: 17 Sep 2020Version: 1.0
SRX, EX, and NFX series devices can be shipped to customer, and as long as it has an Internet connection, can have the device already provisioned, via Zero Touch Provisioning (ZTP).  What are the minimum requirements for supporting ZTP?

ZTP is made possible by a feature in Junos called 'phone home'. This feature is initiated when a device boots. It starts the device polling, or 'calling home' to a Juniper provisioning service, to determine the IP address of its configuration service. The provisioning service inspects the device's serial number and does a lookup to determine which configuration server this serial number is associated with. Therefore, if a new Junos device has been added to Sky Enterprise, its request to be configured will be sent to Sky Enterprise.

The table below shows the type of devices, and the version of Junos, that supports ZTP.

Note: ZTP is limited to branch devices only, high-end devices not currently support .


Device Type Junos Version Shipping with "phone-home" Junos?
SRX Branch (SRX300 Series) 15.1X49-D100 or higher Yes
EX Branch 18.2R3-S1 or higher Yes
NFX Series 18.1 / 15.1X53-D47 or higher Yes
QFX Not Supported N/A
MX Not Supported N/A
Comment on this article > Affected Products Browse the Knowledge Base for more articles related to these product categories. Select a category to begin.

Getting Up and Running with Junos

Getting Up and Running with Junos Security Alerts and Vulnerabilities Product Alerts and Software Release Notices Problem Report (PR) Search Tool EOL Notices and Bulletins JTAC User Guide Customer Care User Guide Pathfinder SRX High Availability Configurator SRX VPN Configurator Training Courses and Videos End User Licence Agreement Global Search