Support Support Downloads Knowledge Base Juniper Support Portal Community

Knowledge Base

Search our Knowledge Base sites to find answers to your questions.

Ask All Knowledge Base Sites All Knowledge Base Sites JunosE Defect (KA)Knowledge BaseSecurity AdvisoriesTechnical BulletinsTechnotes Sign in to display secure content and recently viewed articles

QFX10002-60C and PTX-10002-60C do not support ‘request system reboot’

0

0

Article ID: KB36367 KB Last Updated: 26 Apr 2021Version: 1.0
Summary:
The command 'request system reboot' is not supported on the QFX10002-60C and PTX-10002-60C for any Junos version.  If ‘request system reboot’ is issued by mistake, then it will trigger a hypervisor reboot instead; which may lead to unexpected behavior.  As a replacement, ‘request vmhost reboot’ is the recommended command for these platforms.
Symptoms:
Using 'request system reboot’ can cause a hypervisor reboot as well as unexpected behavior; such as kernel panic and FPC host loopback wedge (where interfaces are stuck in a down state).
Cause:
QFX10002-60C and PTX-10002-60C do not support ‘request system reboot’ on any Junos version.  Because of this, the command ‘request system reboot’ is deprecated for vmhost platforms from Junos OS release 19.1 onwards through PRs 1386279 and 1411167.

Example showing the command is no longer valid:
root@qfx10002-60c> show version
Model: qfx10002-60c
Junos: 19.3R2-S3.4

root@qfx10002-60c> request system reboot
error: command is not valid on the qfx10002-60c

Hence ‘request vmhost reboot’ is recommended for these platforms.
Solution:
The recommendation is to use ‘request vmhost reboot’ for  the QFX10002-60C and PTX-10002-60C platforms.
Modification History:
2021-04-26: Initial publication
Comment on this article > Affected Products Browse the Knowledge Base for more articles related to these product categories. Select a category to begin.

Getting Up and Running with Junos

Getting Up and Running with Junos Security Alerts and Vulnerabilities Product Alerts and Software Release Notices Problem Report (PR) Search Tool EOL Notices and Bulletins JTAC User Guide Customer Care User Guide Pathfinder SRX High Availability Configurator SRX VPN Configurator Training Courses and Videos End User Licence Agreement Global Search