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[QFX] How to identify FPC line card offline reason from chassisd SNMP TRAP

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Article ID: KB36874 KB Last Updated: 01 Jun 2021Version: 1.0
Summary:

When a modular chassis FPC line card goes online or offline, the chassisd process generates a SNMP trap message to record FRU power on / power off events, with FRU slot number, FRU type, FRU model name and offline reason code. By checking the offline reason code in the SNMP trap message, we can identify the actual reason that triggered the specific FRU to go offline. This information can be useful for troubleshooting FRU related issues. 

Solution:

Syslog message example:

Apr  1 13:19:21.126  QFX10008 chassisd[7236]: %DAEMON-5-CHASSISD_SNMP_TRAP10: SNMP trap generated: FRU power off (jnxFruContentsIndex 7, jnxFruL1Index 7, jnxFruL2Index 0, jnxFruL3Index 0, jnxFruName FPC: ULC-36Q-12Q28 @ 6/*/*, jnxFruType 3, jnxFruSlot 6, jnxFruOfflineReason 7, jnxFruLastPowerOff 67219028, jnxFruLastPowerOn 6088


The following table can be used as a reference to identify the actual reason why a specific FRU went offline. For instance, the offline reason in the above example, the SNMP trap is code 7. By checking the following table, we know the offline reason is "offlined by cli command".

Code#  Reason                       Explanation
1      unknown                      unknown or other
2      none                         none
3      error                        error
4      noPower                      no power
5      configPowerOff               configured to power off
6      configHoldInReset            configured to hold in reset
7      cliCommand                   offlined by cli command
8      buttonPress                  offlined by button press
9      cliRestart                   restarted by cli command
10     overtempShutdown             overtemperature shutdown
11     masterClockDown              master clock down
12     singleSfmModeChange          single SFM mode change
13     packetSchedulingModeChange   packet scheduling mode change
14     physicalRemoval              physical removal
15     unresponsiveRestart          restarting unresponsive board
16     sonetClockAbsent             sonet out clock absent
17     rddPowerOff                  RDD power off
18     majorErrors                  major errors
19     minorErrors                  minor errors
20     lccHardRestart               LCC hard restart
21     lccVersionMismatch           LCC version mismatch
22     powerCycle                   power cycle
23     reconnect                    reconnect
24     overvoltage                  overvoltage
25     pfeVersionMismatch           PFE version mismatch
26     febRddCfgChange              FEB redundancy cfg changed
27     fpcMisconfig                 FPC is misconfigured
28     fruReconnectFail             FRU did not reconnect
29     fruFwddReset                 FWDD reset the fru
30     fruFebSwitch                 FEB got switched
31     fruFebOffline                FEB was offlined
32     fruInServSoftUpgradeError    In Service Software Upgrade Error
33     fruChasdPowerRatingExceed    Chassis power rating exceeded
34     fruConfigOffline             Configured offline
35     fruServiceRestartRequest     restarting request from a service
36     spuResetRequest              SPU reset request
37     spuFlowdDown                 SPU flowd down
38     spuSpi4Down                  SPU SPI4 down
39     spuWatchdogTimeout           SPU Watchdog timeout
40     spuCoreDump                  SPU kernel core dump
41     fpgaSpi4LinkDown             FPGA SPI4 link down
42     i3Spi4LinkDown               I3 SPI4 link down
43     cppDisconnect                CPP disconnect
44     cpuNotBoot                   CPU not boot
45     spuCoreDumpComplete          SPU kernel core dump complete
46     rstOnSpcSpuFailure           Rst on SPC SPU failure
47     softRstOnSpcSpuFailure       Soft Reset on SPC SPU failure
48     hwAuthenticationFailure      HW authentication failure
49     reconnectFpcFail             Reconnect FPC fail
50     fpcAppFailed                 FPC app failed
51     fpcKernelCrash               FPC kernel crash
52     spuFlowdDownNoCore           SPU flowd down no core dump
53     spuFlowdCoreDumpIncomplete   SPU flowd crash with incomplete core dump
54     spuFlowdCoreDumpComplete     SPU flowd crash with complete core dump
55     spuIdpdDownNoCore            SPU idpd down no core dump
56     spuIdpdCoreDumpIncomplete    SPU idpd crash with incomplete core dump
57     spuIdpdCoreDumpComplete      SPU idpd crash with complete core dump
58     spuCoreDumpIncomplete        SPU kernel crash with incomplete core dump
59     spuIdpdDown                  SPU idpd down
60     fruPfeReset                  PFE reset
61     fruReconnectNotReady         FPC not ready to reconnect
62     fruSfLinkDown                FE - Fabric links down
63     fruFabricDown                Fabric transitioned from up to down
64     fruAntiCounterfeitRetry      FPC offlined due to Anti Counterfeit Retry
65     fruFPCChassisClusterDisable  FPC offlined due to Chassis Cluster Disable
66     spuFipsError                  SPU fips error
67     fruFPCFabricDownOffline       FPC offlined due to Fabric down
68     febCfgChange                  FEB config change
69     routeLocalizationRoleChange   Route localization role change
70     fruFpcUnsupported             FPC unsupported
71     psdVersionMismatch            PSD version mismatch
72     fruResetThresholdExceeded     FRU Reset Threshold Exceeded
73     picBounce                     PIC Bounce
74     badVoltage                    bad voltage
75     fruFPCReducedFabricBW         FPC offlined due to Reduced Fabric Bandwidth
76     fruAutoheal                   FRU offlined due to software autoheal action
77     builtinPicBounce              Builtin PIC Bounce
78     fruFabricDegraded             Fabric running in degraded state
79     fruFPCFabricDegradedOffline   FPC offlined due to degraded fabric action
80     fruUnsupportedSlot            FRU unsupported in the current slot
81     fruRouteLocalizationMisCfg    Route Localization - FPC Misconfiguration
82     fruTypeConfigMismatch         FRU Type configuration mismatch
83     lccModeChanged                LCC mode changed on the SFC
84     hwFault                       Hardware fault
85     fruPICOfflineOnEccErrors      PIC offlined on ecc errors cross ceratins limit.
86     fruFpcIncompatible            FPC imcompatible with other FPCs
87     fruFpcFanTrayPEMIncompatible  FPC incompatible with FAN-TRAYs PEMs
88     fruUnsupportedFirmware        Firmware on this FRU not supported
89     openflowConfigChange          Openflow config change offlines FPC
90     fruFpcScbIncompatible         FPC incompatible with SCB
91     fruReUnresponsive             Corresponding slot RE unresponsive
92     hwError                       Hardware error
93     fruErrorManagerReqFPCReset    Error manager requested FPC reset.
94     fruIncompatibleWithPEM        FRU incompatible with power supply
95     fruIncompatibleWithSIB        FRU incompatible with SIB
96     sibIncompatibleWithOtherSIB   FRU incompatible with other SIB
97     fruPfeErrors                  PIC offlined on PFE Errors cross limit.
98     vpnLocalizationRoleChange     VPN localization core-facing-FPC role change
99     fruFpcFanTrayIncompatible     FPC incompatible with FAN-TRAYs
100     fruFpcPEMIncompatible        FPC incompatible with PEMs
101     mixedSwitchFabric            Mixed Switch Fabric error
102     unsupportedFabric            unsupported Fabric error
103     jamConfigError               JAM configuration error
104     fruFpcHFanTrayIncompatible   FPC incompatible with Horizontal FAN-TRAYs
105     gnfIsOffline                 GNF is Offline
106     gnfdisconnected              GNF disconnected
107     fruIncompatibleWithVersion   Incompatibile with BSYS
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