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[EX] Syslog message - tvp_optics_eeprom_read: Failed to read eeprom

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Article ID: KB37438 KB Last Updated: 31 Aug 2021Version: 1.0
Summary:

This article provides more information about the following error that is reported on EX3400 Series devices.

Aug 26 07:26:18   dc-pfe: Error:tvp_optics_eeprom_read: Failed to read eeprom for link 2/0
Aug 26 07:26:18   dc-pfe: FAILED(100) read of SFP eeprom for port: 0

The EEPROM read failed event is seen on rebooting the EX3400 device with SFP.

Symptoms:

The sequence to how the syslog message is reported is given below:

root> show system uptime 
fpc0:
--------------------------------------------------------------------------
Current time: 2021-08-26 07:34:24 UTC
Time Source:  LOCAL CLOCK 
System booted: 2021-08-26 07:21:52 UTC (00:12:32 ago)    >>>>>Reboot EX3400 with sfp.
Protocols started: 2021-08-26 07:26:10 UTC (00:08:14 ago)
Last configured: 2021-08-26 07:28:42 UTC (00:05:42 ago) by root
 7:34AM  up 13 mins, 1 users, load averages: 0.24, 0.39, 0.35

root> show log messages 
Aug 26 07:26:18   dc-pfe: Error:tvp_optics_eeprom_read: Failed to read eeprom for link 2/0
Aug 26 07:26:18   dc-pfe: FAILED(100) read of SFP eeprom for port: 0
Aug 26 07:26:18   dc-pfe: Error:tvp_optics_eeprom_read: Failed to read eeprom for link 2/1
Aug 26 07:26:18   dc-pfe: FAILED(100) read of SFP eeprom for port: 1
Aug 26 07:26:18   dc-pfe: sfp-0/2/1(1), SFP 2: in sfp_read_range, failed to read SFP EEPROM address 0
Aug 26 07:26:20   dc-pfe: Error:tvp_optics_eeprom_read: Failed to read eeprom for link 2/1
Aug 26 07:26:20   dc-pfe: FAILED(100) read of SFP eeprom for port: 1
Aug 26 07:26:22   fpc0 Error:tvp_optics_eeprom_read: Failed to read eeprom for link 2/0
Aug 26 07:26:22   fpc0 FAILED(100) read of SFP eeprom for port: 0
Aug 26 07:26:22   fpc0 sfp-0/2/0(0), SFP 1: in sfp_read_range, failed to read SFP EEPROM address 0
Aug 26 07:26:22   fpc0 Error:tvp_optics_eeprom_read: Failed to read eeprom for link 2/1

 
Solution:

This message has no known service impact on EX Series devices and can therefore be ignored. No action is required.

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