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Increasing the Session Idle Timeout of a Particular Service

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Article ID: KB4652 KB Last Updated: 05 Dec 2012Version: 6.0
Summary:
Increasing the Session Idle Timeout of a Particular Service
Symptoms:

Solution:

You can increase the session idle timeout of a particular service using either the NetScreen WebUI or the Command Line Interface (CLI).

To increase the session idle timeout of a particular service using the NetScreen WebUI, perform the following steps:

  1. Open the WebUI. For more information on accessing the WebUI, go to Accessing Your NetScreen Using the WebUI.

  2. From the NetScreen options menu, click Policy, select Policy Elements,  select Services and then click either Predefined or Custom.

    noteFor this example, we chose Predefined. However, the steps are identical for both predefined and custom services.



  3. Locate the service you wish to modify, and click Edit.

    Image of step three

  4. From Service Timeout, click to select Custom, and then in the Custom text box, enter a session idle timeout value (minutes).

    Image of step four


  5. Click OK.

    Image of step five


 

To increase the session idle timeout of a particular service using the CLI, perform the following steps:

  1. Open the CLI. For more information on how to open the CLI, go to Accessing the Command Line Interface Using Telnet.

  2. Determine the current session idle timeout by entering the following command: 


    get service {service name}

    note For example, entering get service telnet displays the following:

    netscreen-> get service telnet
    Name:       TELNET
    Category:   remote    ID:  0    Flag:  Pre-defined

    Transport  Src port  Dst port  ICMPtype,code  Timeout(min)  Application
      tcp       1/65535   23/23                      30          None

  3. Increase the session idle timeout by entering the following command: 

    set service {service name} timeout {timeout value in minutes}

     note For example, to increase the session idle timeout for the telnet service to 60 minutes, enter the following:

    netscreen-> set service telnet timeout 60


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