Support Support Downloads Knowledge Base Apex Support Portal Community

Knowledge Base

Search our Knowledge Base sites to find answers to your questions.

Ask All Knowledge Base Sites All Knowledge Base Sites JunosE Defect (KA)Knowledge BaseSecurity AdvisoriesTechnical BulletinsTechnotes Sign in to display secure content and recently viewed articles

Can't manage ISG2000 with Packeteer inline pksi-amp when ISG's SYSLOG is using TCP



Article ID: KB4900 KB Last Updated: 24 Aug 2010Version: 3.0

Can't manage (telnet or WebUI) ISG2000 when packet shaping is enabled on Packeteer, which was placed in-line on trust interface of ISG2000.  If they disabled packet shaping on the Packeteer, then they could manage the ISG2000. Can't manage ISG2000 with Packeteer inline & when ISG's SYSLOG is using TCP
TCP buffers on ISG2000 were getting filled up.

If you are having difficulties managing the ISG-2000, it is quite possible that the TCP buffers on the ISG-2000 are getting filled up due to the TCP syslog requests.  To get around this issue, reconfigure the SYSLOG server to use UDP as the transport protocol (default setting), instead of TCP.  

From the CLI:

unset syslog config <syslogIPaddr> transport TCP

From the WebUI:

Go to Configuration > Report Settings > Syslog.  De-select the TCP setting.  Click Apply.

Comment on this article > Affected Products Browse the Knowledge Base for more articles related to these product categories. Select a category to begin.

Getting Up and Running with Junos

Getting Up and Running with Junos Security Alerts and Vulnerabilities Product Alerts and Software Release Notices Problem Report (PR) Search Tool EOL Notices and Bulletins JTAC User Guide Customer Care User Guide Pathfinder SRX High Availability Configurator SRX VPN Configurator Training Courses and Videos End User Licence Agreement Global Search