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[ISG/NS/SSG] Cannot create new admin user

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Article ID: KB5237 KB Last Updated: 20 Nov 2020Version: 5.0
Summary:

This article details the requirement for users to be able to create new admin users.

 

Symptoms:

User is managing a device via WebUI and is logged in with Read-Write privileges. This user is unable to create a new admin user.

 

Solution:

Only users with root privilege can create or delete admin users. Log out as the user with Read-Write privilege, and then log in as the user with root privileges.

 

Modification History:

2020-11-20: Removed references to EOL devices in product category

 

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