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[Archive] Cannot get application Carbon Copy to work through the firewall

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Article ID: KB6119 KB Last Updated: 23 Aug 2010Version: 4.0
Summary:
Cannot get application Carbon Copy to work through the firewall
Symptoms:
Environment:
  • Carbon Copy listens on port 1680
  • Custom service configured for port 1680
Symptoms & Errors:
  • Cannot get application Carbon Copy to work through the firewall
  • Carbon Copy doesn't work through the firewall
Solution:

From  Carbon Copy's GUI, go to OPTIONS\ COMMUNICATIONS and the BROWSE tab.
 
There are two checkboxes titled, "Use the Internet" (this is for TCP directed messaging) and "Local Network Broadcasts" (this is for UDP broadcasts).  Enable both checkboxes for Carbon Copy to work through the firewall


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