How do I interpret the status (Sta) field in the output of the get sa
command? Determining if the SA is active or not will help you determine if the tunnel is up or not. Check status of tunnel.
This article is part of the troubleshooting guide: KB9221 - [ScreenOS] How to Troubleshoot a VPN Tunnel that won't come up.
To check the status of the tunnel, use either the CLI or the WebUI.
WebUI:
To view the tunnel status via the WebUI, go to VPNs > Monitor Status
CLI:
To view the status of the tunnel via CLI,
- Telnet/SSH/Console into the Firewall.
- Once logged in, enter
get sa
; and then press [enter].
Examples:
Paris-> get sa
total configured sa: 1
HEX ID Gateway Port Algorithm SPI Life:sec kb Sta PID vsys
00000001< 1.1.1.1 500 esp:3des/sha1 e37791d2 expir unlim I/I 2 0
00000001> 1.1.1.1 500 esp:3des/sha1 883ebdb7 expir unlim I/I 1 0
Paris-> get sa
total configured sa: 1
HEX ID Gateway Port Algorithm SPI Life:sec kb Sta PID vsys
00000001< 1.1.1.1 500 esp:3des/sha1 e37791d3 3596 unlim A/- 2 0
00000001> 1.1.1.1 500 esp:3des/sha1 883ebdb8 3596 unlim A/- 1 0
In the case of multiple VPN Tunnels, search through the Gateway column for the IP address of the Remote Gateway of the tunnel in question.
- Locate the 'Sta' column. This column displays the tunnel status.
- The first character displays whether the VPN tunnel is Active or Inactive.
- The second character (after the slash) displays the Link status thru the VPN Monitor feature.
Possible values found in the Sta column:
-
I/I: VPN tunnel is Inactive
-
A/-: VPN tunnel is Active, and VPN Monitor is not configured
-
A/U: VPN tunnel is Active, and the link (detected thru VPN Monitor) is UP
-
A/D: VPN tunnel is Active, but the link (detected thru VPN Monitor) is DOWN. VPN Monitor is not getting a response to its pings. This could be happening because the device that is being pinged is down or has ping disabled. This could also be happening if the other side of the VPN is not a NetScreen/Juniper Firewall.
Note: Both A/- and A/U are positive states that your tunnel is up. Data will not pass thru a tunnel when the status is I/I or A/D.
To check only the active SAs, run the command: get sa active
Paris-> get sa active
Total active sa: 0
total configured sa: 0
HEX ID Gateway Port Algorithm SPI Life:sec kb Sta PID vsys
If the only column headings are displayed (as shown below), no SA has been created and there are no active tunnels:
Paris-> get sa
total configured sa: 0
HEX ID Gateway Port Algorithm SPI Life:sec kb Sta PID vsys
This is typically caused by an incomplete VPN configuration.
For configuration assistance and examples consult the Concepts & Examples ScreenOS Reference Guide: Part 5 VPNs. Refer to the'Site-to-Site Virtual Private Networks' section for configuration examples.
Refer to ScreenOS Documentation, Release 6.3.0 for the complete set of reference material.
2019-06-18: Article reviewed for accuracy. Minor changes made. Article is correct and complete.