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[ScreenOS] Unable to manage firewall using Interface IP

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Article ID: KB6422 KB Last Updated: 24 Aug 2011Version: 5.0
Summary:
Unable to manage ScreenOS Device using Interface IP
Symptoms:
  • Was able to manage firewall using manage-IP only
  • Was able to ping manage-ip
  • Was able to telnet via manage-ip
  • Unable to ping interface IP
  • Unable to telnet via Interface IP
  • Unable to perform all management function using Interface IP
Solution:
To access or manage ScreenOS firewalls via interface or manage-IP, the IP manageable function must be enabled.  If the IP Manageable is disabled, all management actions can only be available using the Manage-IP of the interface(s). 

To enable the IP Manageable option on interface(s), use the following command:

set interface <interface-name> ip manageable


NOTE:  If the firewall is in HA running NSRP, refer to KB11363 - Cannot manage (Telnet, SSH, WebUI, SSL, HTTP, HTTPS, SNMP) for additional tips.
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