Support Support Downloads Knowledge Base Juniper Support Portal Community

Knowledge Base

Search our Knowledge Base sites to find answers to your questions.

Ask All Knowledge Base Sites All Knowledge Base Sites JunosE Defect (KA)Knowledge BaseSecurity AdvisoriesTechnical BulletinsTechnotes Sign in to display secure content and recently viewed articles

Where can I find the Juniper End of Life product information?

0

0

Article ID: KB6530 KB Last Updated: 02 Sep 2021Version: 11.0
Summary:

Below you'll find details on where to find End of Life (EOL) product & milestone information; as well as where to find the EOL announcements.

Symptoms:

What is the URL link to:

  • Identify the latest version of software supported for my Juniper device

  • Identify older or obsoleted products

  • Find software release dates and milestones

  • Find End of Support (EOS) and End of Life (EOL) policies and procedures

Solution:

The link below provides important information relevant to each software and hardware release; as well as the End of Life (EOL) and End of Support (EOS) Notification Policy and Procedures

 

There are two tabs on the End of Life Products & Milestones page, (1) Product and SKUs and (2) Software Releases.  Select either Product and SKUs or Software Releases  tab to view the End of Life and End of Support dates for all hardware and software  products respectively.  Each tab contains the Technical Support Bulletin Notification (see note below) and the Software Release and End of Support (EOS) Dates & Milestones table. 

The link to the End of Life Product & Milestones page is also available on


Also, the End of Life data is available for each asset in the Apex Support Portal.

  • On the Home tab, select the 'Assets Announced EOL by Series' chart and then click 'View Report'.
  • On the Assets tab, choose the 'All Assets Announced EOL (not yet EOS)' list view.  The dates are available in the list view and on each Asset detail page.

Note:

The Technical Support Bulletin Notifications are the notices associated with each product.  These notices include: software release notification, End of Life Reminder, Hardware End of Life Announcement or any recommended procedures or technical update on the product. You can subscribe to these notices via the 'Manage Subscriptions' page (the link can be found under Account options). For additional details on setting up a subscription, read KB980 -Subscribe to email notifications for Technical Bulletins (TSB), Security Advisories (JSA), Problem Reports (PR), Knowledge Base (KB) articles and more

Modification History:

2021-09-02: Updated information on where to find EOL dates
2018-12-05: Link to serial number entitlement tool added to the solution.

Comment on this article > Affected Products Browse the Knowledge Base for more articles related to these product categories. Select a category to begin.

Getting Up and Running with Junos

Getting Up and Running with Junos Security Alerts and Vulnerabilities Product Alerts and Software Release Notices Problem Report (PR) Search Tool EOL Notices and Bulletins JTAC User Guide Customer Care User Guide Pathfinder SRX High Availability Configurator SRX VPN Configurator Training Courses and Videos End User Licence Agreement Global Search