Below you'll find details on where to find End of Life (EOL) product & milestone information; as well as where to find the EOL announcements.
The link below provides important information relevant to each software and hardware release; as well as the End of Life (EOL) and End of Support (EOS) Notification Policy and Procedures
There are two tabs on the End of Life Products & Milestones page, (1) Product and SKUs and (2) Software Releases. Select either
Product and SKUs or
Software Releases tab to view the End of Life and End of Support dates for all hardware and software products respectively. Each tab contains the
Technical Support Bulletin Notification (
see note below) and the
Software Release and
End of Support (EOS) Dates & Milestones table.
The link to the
End of Life Product & Milestones page is also available on
Also, the End of Life data is available for each asset in the Apex Support Portal.
- On the Home tab, select the 'Assets Announced EOL by Series' chart and then click 'View Report'.
- On the Assets tab, choose the 'All Assets Announced EOL (not yet EOS)' list view. The dates are available in the list view and on each Asset detail page.
Note:
The Technical Support Bulletin Notifications are the notices associated with each product. These notices include: software release notification, End of Life Reminder, Hardware End of Life Announcement or any recommended procedures or technical update on the product. You can subscribe to these notices via the 'Manage Subscriptions' page (the link can be found under Account options). For additional details on setting up a subscription, read KB980 -Subscribe to email notifications for Technical Bulletins (TSB), Security Advisories (JSA), Problem Reports (PR), Knowledge Base (KB) articles and more
2021-09-02: Updated information on where to find EOL dates
2018-12-05: Link to serial number entitlement tool added to the solution.