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Determining if Websense Server is communicating with the Juniper firewall device

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Article ID: KB6993 KB Last Updated: 06 Aug 2010Version: 5.0
Summary:

Determining if Websense Server is communicating with the Juniper firewall device

Symptoms:

Solution:

To determine if Websense is communicating with the Juniper firewall device, perform the following steps:

Open the Command Line Interface (CLI). For more information on how to open the CLI, go to Accessing the Command Line Interface Using Telnet.

Enter the command 'get url', and then press ENTER.  The following is an example of the results displayed after executing the get url command:

FW-> get url
Server Type: Websense
Web Filtering: Enabled 

  WebSense Server Info
      Name: 10.10.10.49
      Port: 15868 
      Timeout: 10 (sec)
Message Info
      Type: "Server Specific"
Connection Info
      Source Interface Configured: <Default>

      Socket Count: 8 
      Fail Mode: Fail-Block 
      Connection: OK
Caching: disabled (size: 512)

note: The example indicates that the Web Filtering server is located at 10.10.10.49 and is sending Websense packets to port 15868. Once there, it will open a socket (by default, Juniper firewall devices are configured to open 8 sockets when communicating with Websense). The Connection status will state OK if it is communicating with the WebSense server. If a failed attempt occurs to the WebSense server, i.e. Connection status = Down, then check the logs with the command 'get event' for the specific alarm message.
 

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