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How to ensure the Proxy-ID is Disabled in the Phase 2 Advanced VPN Settings.

  [KB9477] Show Article Properties


Summary:
Policy-Based VPN message "Phase 2 Error – Mismatched Proxy/Peer IDs" can be caused by incorrectly enabling the Proxy-ID field in the Advanced settings of the AutoKey IKE (Phase 2) on the firewall.  If the Proxy-ID field is selected, the specified Local IP and Remote IP could be over-riding the policy settings.
Symptoms:

Environment:

A VPN has successfully passed Phase 1, but Phase 2 fails.

Symptoms & Errors

  • Data is not passing through the VPN
  • Incoming policy is defined to allow the Dial-Up VPN to access the internal network
  • Netscreen Remote Client does not have a gold key in taskbar window
  • Phase 2: No policy exists for the proxy ID received: local ID  (<ip_address> / <subnet_mask>,<0>, <0>) remote ID (<ip_address> / <subnet_mask>, <0>,  <0>).
Solution:

If Phase 1 passes and Phase 2 fails with message in the event log (as indicated above) it could indicate that the incoming policy does not match the settings the client is sending over, or vice versa.

  1. In the WebUI, select VPNs > AutokeyIKE. Then edit the appropriate VPN.
  2. Click on the Advanced button at the bottom of the page.
  3. On the Advanced screen, check the Proxy-ID field to ensure that it is not selected. 

    proxy id check box
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