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[EOL/EOE] NSM Log message time stamp on GUI Client

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Article ID: KB9631 KB Last Updated: 12 Mar 2021Version: 6.0
Summary:

Note: A product listed in this article has either reached hardware End of Life (EOL) OR software End of Engineering (EOE).  Refer to End of Life Products & Milestones for the EOL, EOE, and End of Support (EOS) dates.


 

How does GUI client calculate the "Time generated" and "Time Received" columns in the Log Viewer

 

Solution:

GUI Client Log viewer converts the time stamps for "Time Received" and " Time Generated" Based on the TIMEZONE of the desktop where GUI Client is launched.

Example:

  • Device is setup with time zone EST
  • NSM is setup with time zone PST
  • GUI client is launched on a desktop with time zone CST.

 

At 12:05 EST device sends a log message to the NSM servers.

NSM server converts this log message received time stamp to 9:05 PST (which is the time zone for the NSM Server)

GUI client displays the time received and time generated for the log message as 11:05 CST (which is the time zone for the GUI client desktop ).

 

 

Modification History:

2021-03-12:Tagged article for EOL/EOE.

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