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Where can I find the related error logs when processing directives in NSM?

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Article ID: KB9851 KB Last Updated: 07 May 2009Version: 5.0
Summary:
When a problem occurs while processing a directive in NSM, the  information is sent to an error log.  The logs contains the process steps and, if available, stack trace information.
Symptoms:

Solution:
There are two relevant logs when processing directives in NSM for both the Device Server and Gui Server.

 

The GuiSvr is composed of multiple processes. The corresponding log files are:

GuiSvr Manager (main process):   /usr/netscreen/GuiSvr/var/errorLog/guiDaemon.0
Directive Handler:   /usr/netscreen/GuiSvr/var/errorLog/gproGDM.log


The DevSvr is also composed of multiple processes.  The corresponding log files are:

Device Daemon (main process):    /usr/netscreen/DevSvr/var/errorLog/deviceDaemon.0
Directive Handler:   /usr/netscreen/DevSvr/var/errorLog/gproDDM.log

 

The error log can contain a stack trace which corresponds to the error, please refer to  KB9842 - How to interpret a stack trace received in an NSM error   for more information on how to read the stack trace from the log file.

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