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[Junos] License - Activate and Install



Article ID: KB9861 KB Last Updated: 12 Sep 2019Version: 21.0

This article describes how to activate and install license keys for Junos products.

For non-Junos licenses, refer to KB31031 - [Non-Junos] Licenses - Generate and Install


My license key order has completed, and I have received an Authorization Code document for generating a license key for a Juniper product running Junos OS. How do I activate and install my license?


To activate and install a license on a Juniper product running Junos OS, follow these steps.

  1. Complete Requirements
  2. Activate License
  3. Install License

Step 1 - 

To generate a license key, you will need the following:

  • An account to access the Customer Support Center or Partner Center. If you do not have an account, go to: Create User Account

  • The Product Serial Number.

  • The Juniper Activation Code Certificate. This PDF file is sent via email after the license is purchased. The Activation Code is a 17 character code (16 for orders placed before March 2017); it also contains a Software Support Reference Number.

    Sample Activation Code Certificate


Step 2 -

  1. Go to Juniper Agile Licensing (JAL) Portal. If you are not logged in, you will be prompted to log in with a Juniper user account. If you do not have a user account, use the Create User Account tool.

  2. On the home page, enter your Activation Code in the Activate field and click the Activate button.

  3. The Product Activation page is displayed.
    For hardware products, enter the device serial number in the Device Serial Number field.
    For software products, the device serial number is not required.

  4. In the Select an Option section, specify if you activating the license for yourself or on behalf of an end customer.
    Only channel partners will see the option for activating on behalf of an end customer.

  5. Enter the relevant email address in the Send License Key via E-mail field to email the license key.

  6. Select the I Agree with Terms & Conditions checkbox.

  7. Click the Activate button to confirm the activation.

      Note: If the device serial number is not registered yet, a Product Registration page will be displayed, after you enter the device serial number. Only hardware products need to be registered.

     8. Check your e-mail to locate the delivered license(s).

Step 3 -

Consult: Adding New Licenses (CLI Procedure).

Important: If your router has dual routing engines or Graceful Routing Engine Switchover (GRES) enabled, refer to the additional instructions documented in Adding New Licenses (CLI Procedure).


Evaluation and Trial Keys: Consult KB15670 - What temporary license key options are available for Juniper products?

Possible errors while generating a license:

To learn more about the Juniper Agile Licensing (JAL) Portal, consult: KB31486 - Juniper Agile Licensing (JAL) Portal - Frequently Asked Questions

Modification History:

2019-09-12: Updated hyperlink for opening a case.
2019-08-06: Updated JAL portal link.
2018-09-13: Updated article with instructions in new JAL interface.

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