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Junos Space 15.1 Log Director is showing an expired license

  [TSB16941] Show Article Properties


Alert Type:
PSN - Product Support Notification
Product Affected:
Junos Space Network Management Platform, Security Director, Log Director, Log Collector
Alert Description:
Junos Space 15.1 Log Director is showing an expired license.





Until patched, the following tasks will fail:
Deleting and re-adding the log collector special nodeto the Junos Space 15.1 fabric.
Adding a new log collector special node to a Junos Space 15.1 fabric.

 
Solution:
  1. Download the license patch file to your computer: nw_license_patch-201706-15.1R2.zip
  2. SCP the patch file nw_license_patch-201706-15.1R2.zip to the /home/admin directory on all Junos Space Platform nodes and then unzip from the cli:  unzip license_patch_may2016.zip
  3. Run the unzipped patch script on all Junos Space Platform nodes. (The script needs to run on all Platform server nodes in a cluster to update the license): sh license_patch_may2016.sh
  4. Delete the special node, if already added, (collector/concentrator) and re-add the special node.
  5. Navigate to Administration > Logging > Log Collectorsand check the status of the log node(s).  They should be UP.
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