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Software Recall - SRX380 version 20.1R1-S1.1 with 20.1R1-S1.2

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Article ID: TSB17779 TECHNICAL_BULLETINS Last Updated: 08 May 2020Version: 1.0
Alert Type:
PSN - Product Support Notification
Product Affected:
SRX380
Alert Description:
Junos software release version 20.1R1-S1.1 has been recalled and replaced with Junos version 20.1R1-S1.2.
If you have downloaded Junos 20.1R1-S1.1, you need to download and upgrade from Junos 20.1R1-S1.1 to 20.1R1-S1.2

Junos software version 20.1R1-S1.1 install package  can be identified by:
1. Junos Install package name -  junos-srxsme-20.1R1-S1.1.tgz
2. The output of a cli command - "show version" - which shows "20.1R1-S1.1" as part of the output

root@srx380> show version 
Hostname: srx380
Model: srx380-poe-ac
Junos: 20.1R1-S1.1
JUNOS Software Release [20.1R1-S1.1]

The new Junos software version 20.1R1-S1.2 install package  can be identified by:
1. Junos Install package name -  junos-srxsme-20.1R1-S1.2.tgz
2. The output of a cli command - "show version" - which shows "20.1R1-S1.2" as part of the output

root@SRX380> show version 
Hostname: SRX380

Model: srx380-poe-ac
Junos: 20.1R1-S1.2
JUNOS Software Release [20.1R1-S1.2]

 
Solution:
Junos software version 20.1R1-S1.2 is available on the Juniper Networks's software download site. 
To download the software:
 1. navigate to ​https://support.juniper.net/support/downloads/ 
 2. put the string "SRX380" into the search text box
 3. Select "Junos SR" from the "Select OS" drop-down menu
 4. Select "20.1" from "Version" drop-down menu
Modification History:
First publication date 2020-05-07
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